ViVE Beads ~ Singapore Online Beading Supplier

 


 


 
* All images and designs
are not available for download
without permission of ViVE Beads.
Thank you ! 
 
 



 

Payment and Shipping Information


 
How to Order :
  • Select the items you want to buy, update Qty you need and add to ORDER
  • Click CONTINUE SHOPPING if want to add more items
  • When all items you need to order are added
  • Select the Shipping method, click on RECALCULATE 
  • Indicate any Special Instruction if there is any special requirement
  • Enter any Discount Coupon / Gift Certificate ( if have)
  • Click GO TO PAYMENT
  • Enter the Billing details...click CONTINUE
  • Select Payment Options..click CONTINUE
  • ORDER IS COMPLETED
 
How to Pay :
 
  • All payments must be submitted within 2 days after order is completed
  • Singapore Customer : via Local Bank Transfer only (POSB Saving 113-08771-4)
  • Please inform us via Whatsapp 9048-5658 / 9437-9452 after payment is transferred with your Name, Amount, Transaction Ref.
  • Overseas customers  : via PayPal only
  • Our Paypal account : vivecreation@yahoo.com.sg
  • If you do not have Paypal account, you may log in to apply: www.paypal.com
 
  • Customers will be notified by phone / email once we received your order and shipping status will be updated as well
  • Please ensure email & mailing address are updated at the time of check out.
     
 
 
 How we Ship :
We use  for ALL our orders.
  • We are only able to make a trip to SingPost on Monday and Wednesday.
  • For delivery on Monday, please make payment by 6pm, Sunday.
  • For delivery on Wednesday, please make payment by 6pm, Tuesday. 
  • We do not do meetup and we are not able to handle urgent orders at this point in time
  • All products will be well protected for shipment – fragile items will have multi-layer bubble wrap before placing in their final packaging.
  • We are not liable for lost mail, therefore we strongly recommend registered mail.
  • ViVE Beads is not responsible for any delay or damage for orders shipped via   Singppst
 
  • All our international purchases will be shipped by Registered Mail to avoid missing items.
  • Please refer to Singpost website www.singpost.com for more your order tracking
 
 
In the event of typographical errors,
ViVE Beads reserves the right to change the items at the correct price.
 
 

Ooppsss...

What if I am dissatisfied with some products I have purchased? Can I exchange it? 

  • Our prices are competative, because we do random checking of our items, do accept that there may be some minor defect, we do this to keep our prices low.
  • If you are a perfectionist, do consider before buying our items.
  • We will do our best to keep our customer happy.
  • We will honour requests for an exchange EXCEPT items on Discounts/Clearance/ Bulk purchase/ Special request/ Books/ DIY kits and Cut to Measure (Chain, ribbon etc).
  • We will not honour request for an exchange for items damaged during shipping or items that vary slightly in colour from what is shown on the computer screen.
  • Please send us the photos and state the reason to exchange via whatsapp /email.
  • All returned items must be sent back in its original packaging with bubble wrap within 14 days after our shipped date.
  • We reserve the rights to reject items not in their original packaging or damage during return.
  • Please note that we only allow a one time exchange for the items per order.
  • Returned items must be exchanged for one that is of equal or higher value. Buyers are required to top up the difference in price No refund will be given for items exchanged for one that is lower in value.
  • Customers will bear the shipping cost (two-way) for the returned items.
  • We are not liable for lost mail, therefore we strongly recommend registered mail.

We welcome all the feedback and suggestions

Please email or message us for us to improve our services and products

 

Happy Shopping with ViVE Beads !!

 

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